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Terms of Use

Effective Date: 1st April 2025
Website: https://precision-protocol.com/

Welcome to Precision Protocol. These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or using our website, placing an order, or interacting with our platform in any capacity, you agree to be bound by these Terms. If you do not agree with these Terms, you must not use our website.

1. Legal Age and Qualification

By using this website or placing an order, you affirm that:

  • You are at least 18 years old, or the age of majority in your jurisdiction.
  • You are a qualified researcher, licensed laboratory, or educational institution with appropriate credentials to handle and use research chemicals.
  • You are not purchasing for or on behalf of any person who does not meet these requirements.

2. Intended Use of Products

All products sold on Precision Protocol are intended solely for laboratory research and development purposes. Our products are:

  • Not for human or animal consumption
  • Not drugs, food additives, cosmetics, or household items
  • Not intended for diagnostic, therapeutic, or clinical use

Any use of our products outside of these guidelines is a violation of our Terms and may be unlawful.

3. Order Acceptance and Refusal

We reserve the right to:

  • Accept or reject any order at our discretion
  • Limit quantities
  • Cancel any order for suspected misuse or legal noncompliance
  • Request additional information to verify legitimacy

Orders may be refused for reasons including, but not limited to: suspicious activity, legal restrictions, regulatory risk, or payment fraud.

4. User Responsibilities

You, the customer, are fully responsible for:

  • Determining the legal status and regulatory compliance of all products in your region
  • Ensuring proper handling, storage, and disposal of any chemicals purchased
  • Maintaining secure access to your account and preventing unauthorized use

We do not guarantee shipment or delivery in jurisdictions where these products are restricted or banned.

5. Shipping and Delivery

  • All shipping times are estimates and not guaranteed.
  • We are not liable for delays, customs seizures, lost shipments, or non-deliveries due to incorrect addresses.
  • You are responsible for any import duties, customs fees, or regulatory filings required by your jurisdiction.

6. Returns and Refund Policy

Due to the nature of our products:

  • All sales are final.
  • Returns are only accepted for:
    • Items damaged in transit
    • Incorrect items received
  • Refunds or replacements are processed only if reported within 3 business days of delivery, with photo evidence.

7. Disclaimer of Warranties

Precision Protocol provides all products and services “as is” and “as available.” We make no warranties or representations regarding:

  • The accuracy or completeness of product descriptions
  • Fitness for a particular purpose
  • Suitability for any application beyond laboratory research

To the fullest extent permitted by law, we disclaim all express and implied warranties.

8. Limitation of Liability

Under no circumstances shall Precision Protocol or its affiliates be liable for:

  • Any direct, indirect, incidental, consequential, or punitive damages
  • Losses arising from misuse or misapplication of products
  • Legal violations, personal injury, or property damage stemming from unauthorized use

Your sole remedy is limited to the replacement of damaged or incorrect products, as outlined in Section 6.

9. Intellectual Property

All content on this site — including but not limited to logos, branding, product descriptions, and images — is the intellectual property of Precision Protocol and may not be reproduced or distributed without written permission.

10. Prohibited Activities

You agree not to:

  • Use the website or its content for unlawful purposes
  • Engage in fraudulent, abusive, or harmful conduct
  • Attempt to breach, hack, or exploit our systems
  • Misrepresent your identity, purpose, or qualifications when placing an order

Violations may result in legal action and/or termination of access to our services.

11. Indemnification

You agree to indemnify, defend, and hold harmless Precision Protocol, its directors, employees, affiliates, and suppliers from and against any claims, liabilities, damages, losses, or expenses (including legal fees) arising out of:

  • Your use or misuse of our products
  • Your violation of these Terms
  • Any third-party claims related to your actions or purchases from our website

12. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the USA, without regard to conflict of law principles.

  • Any disputes will be resolved exclusively in the courts of USA.
  • You agree to waive any objection to jurisdiction or venue.

13. Modifications to Terms

Precision Protocol reserves the right to update or change these Terms at any time. Continued use of the site after updates constitutes acceptance of the new Terms. We recommend reviewing this page periodically.

14. Contact Information

If you have any questions about these Terms, please contact us:

Precision Protocol
Email: info@precision-protocol.com 
Website: https://precision-protocol.com/